Tuesday, August 10, 2010

Enterprise 2.0 – drop the Web 2.0 myths

This one's an Ovum comment! Up you, to agree or disagree, folks!

Dr. Steve Hodgkinson, Research Director, Ovum.

AUSTRALIA: When Enterprise 2.0 first hit the radar, many of us were excited by the new social collaboration tools and their power to usher in new collaborative behaviors.

Some of this promise has indeed been realized. The market for Enterprise 2.0 software is strong and growing, with social computing functionality such as profiles, wikis, blogs, microblogs, tagging, and presence now widely available, both in specialized Enterprise 2.0 products and embedded into office productivity and unified communications suites.

Organizations that are happy with their Enterprise 2.0 platforms find that they actually do lubricate interactions in ways that earlier, more rigid, groupware and content management solutions did not.

Sustaining participation in Enterprise 2.0 is harder than it first appeared
While some organizations naturally embrace the collaborative paradigm that lies behind Enterprise 2.0, others remain recalcitrant. Participation in Enterprise 2.0 platforms can be slow to take off and fragile once the initial burst of enthusiasm from the passionate is over. It is becoming apparent that many organizations find it more difficult than it first appeared to sustain an architecture of participation in the workplace in the way that it appears to happen naturally in the Web 2.0 world.

Challenge the myths
One theme that is emerging more clearly is the folly of assuming that innovations and behaviors that work in the consumer realm will simply self propagate in the enterprise. In the consumer realm anything goes, and whatever survives and prospers is deemed to be “good”.

The enterprise realm, however, is more constrained in its purpose and population. Enterprises exist to pursue their mission, and are rife with processes and behaviors that stifle the social dynamics that exist in the wilds of the Internet.

It is time to confront some common myths. Enterprise 2.0 is not just about appealing to “Generation Y” and digital natives – we must engage workers of all ages. Not all people will leap to Enterprise 2.0 platforms without training and support. Not everyone in the workplace loves hyper-transparency.

It is not OK that 1 percent write, 9 percent comment, and 90 percent passively consume; workplace collaboration needs more pervasive participation to be useful. Not everyone is naturally collaborative – collaborating, or not, is a learned behavior at work. Collaboration doesn’t necessarily “just happen” when a platform is provided.

Web 2.0 is a survival-of-the-fittest jungle, where people opt in to sites such as Facebook and LinkedIn for their own self-actualization and entertainment. Enterprise 2.0 is a designed, purposeful space, where particular behaviors and activities need to be created and nurtured.

Think like a gardener, not an engineer
Enterprise 2.0 requires a different approach to traditional IT systems implementation. Implementing a transaction processing system can be viewed as an engineering task because the users really have no choice. They must use the system to do their jobs. User participation in Enterprise 2.0 platforms, in contrast, is entirely voluntary. People choose to collaborate, or not.

Organizations that are experiencing disappointing outcomes with Enterprise 2.0 need to take a fresh look at how they are going about it.

Thinking like a gardener rather than an engineer is helpful. Choose the right business problem to solve, create the initial structure sensitively, seed the conversations, moderate them carefully to stimulate engagement and shape behavior, show commitment to “feeding and weeding” the collaboration, acknowledge good behaviors, and manage the lifecycle of topics and threads to keep things vibrant.

Successful implementation of an Enterprise 2.0 initiative is a social thing. It is all about changing people’s behavior. Enterprise 2.0 platforms are simply the gardener’s tools – if the garden dies it is seldom the tool’s fault.

Sunday, July 25, 2010

My WOT (Web of Trust) rank is higher than some leading sites!

I just signed up for WOT -- or Web of Trust -- for a month! In fact, I'd been seeing this sign across several web sites for some time now, and was wondering whether I could check and see how my blog was ranked on the web.

What's WOT?
According to the site, Web of Trust (WOT) is the world's leading community-based, free safe surfing tool that helps all web users stay safe as they search, surf and shop online.

The WOT add-on tells you which sites you can trust when using Google, Yahoo!, Bing, Wikipedia and other popular sites. Web site ratings are powered by a global community of millions of trustworthy users who have rated millions of websites based on their experiences. The free add-on works with Firefox, Google Chrome and Internet Explorer and is a free download.

WOT Trust Seals?
WOT Trust Seal helps all web sites, especially e-commerce, use their excellent reputation to increase sales, stand out from the competition and manage their reputation. Reputation data comes from the world's leading community-based safe surfing tool, Web of Trust.

The WOT Trust Seal show visitors that you are trusted and give them the confidence to buy, click and sign-in online.

My WOT rank is better than several leading sites!
Well, I signed up and it offered me WOT Trust Certificate for free, for a month. Thereafter, one is supposed to pay, should one wishes to carry on!

There's a box on WOT, which allows you to check your website's reputation. Naturally, I checked for my site, as well as the ones I have been associated with recently, as well as in the past.

To my sheer surprise and delight, I am pleased inform you that my WOT rankings for Pradeep Chakraborty's Blog (Pradeep's Point) is either on par with or better than some well known websites such as CIOL, EM Asia, Voice & Data, ISA Online, Elcina, etc. NASSCOM and MAIT are understandably ahead.

I am also very happy to learn that Photonics.com is ahead of me -- or alternatively, I've more work to do to catch up with it! However, I'm wondering how Global Sources is trailing me, although EE Times Asia is ahead. Also, Wireless Week is trailing me. Wonder why! I also believe that the rankings keep changing by the day, if not hour.

I'm not really sure why some of the country's leading websites are trailing me. My guess is: they have not been rated by WOT users. Or, what most folks dread: their sites are incorrectly rated, and sometimes, as a prank, not rated properly at all! For instance, you know a site deserves a good rating, but as a prank and fun -- or simply to play the fool, you give it a low rating.

Nevertheless, I am really grateful to have been considered someone to trust by people. Ranks don't matter much; it is the trust of people that matters more!

WOT is a great initiative by WOT Services Oy, a Finnish company, to make the Web a much safer place and to let us all know what are the best practices to follow on the Web. And yes, word of mouth remains the best agent to enhance your reputation online and in life. Best of luck, my friends.

Friday, July 9, 2010

CIOs should have a plan in place now to tackle a second economic downturn

This one's from Gartner. Don't quite agree, but nevertheless, enjoy!

STAMFORD, USA: In 2008, most CIOs were forgiven for being unprepared to deal with the global recession, but if another recession unfolds in the next 12-18 months, no CIO will be forgiven for being unprepared a second time, according to Gartner Inc.

In May 2010, investor doubts about the health of the global economy returned to the world's capital markets with a vengeance. The possibility of nations defaulting on repaying massive loans, high unemployment rates, depressed housing prices, limited access to consumer and business credit, a growing belief that a sustained economic recovery may not be possible this year, and an array of other factors have all combined to shake investor confidence to its core.

As these and other factors were unfolding, many economists were still maintaining that 2010 and beyond would be a period of modest recovery and growth. Because so much uncertainty exists about the sustainability of the current recovery, CIOs should confront such uncertainty with clear and decisive action. They should augment current near-term plans by preparing for a second recession.

"Just the potential for a second business downturn should be sufficient to compel CIOs to plan for another business downturn," said Ken McGee, vice president and Gartner fellow. "However, most CIOs will not have a response strategy prepared if a second business downturn occurs."

McGee said CIOs today are uniquely placed to tackle a second economic downturn, if they plan accordingly.

"As questions, or even doubts, grow about the ability for economies to recover, CIOs in 2010 have one advantage over their predecessors. For the first time in the history of the IT industry, more than 90 percent of CIOs today possess extremely recent and practical experience dealing with a recession," McGee said.

"In light of this fact, we strongly urge these recession-hardened CIOs to leverage their recently acquired and economic battle-scarred experiences by proactively preparing their entire enterprises should another economic downturn occur within the next 12 to 18 months."

Gartner recommends that CIOs take the following key actions to ensure that their enterprises are best placed to weather any potential financial storms over the next 12 to 18 months:

Enlist C-Level Action Now: As IT leaders learned from the recent recession, executives will once again have to make a multitude of decisions to minimize the effects of a second business downturn. Because most official national recession declarations are announced well after the actual start of a recession, IT leaders should suggest that their enterprise executives convene now, so that business downturn response guidelines may be established before capital markets, customers, suppliers, creditors, etc. panic in the wake of bad economic news.

Focus on the Current Fiscal Year: To save money as quickly as possible in the event of another business downturn, CIOs should work with executives to determine which IT projects scheduled and approved under the current IT budget may be postponed and which may be entirely canceled. Likewise, once all projects for the next fiscal year are identified, CIOs should determine which of those projects may be postponed and which may be entirely canceled.

Focus on the Next Fiscal Year: Once all projects for 2011 are identified, simultaneously determine which of those 2011 projects are relatively expendable and, therefore, may be postponed and which may be canceled, should deteriorating business conditions warrant such steps. Of course, the decision process for determining which projects may be postponed or canceled must include an assessment of the contractual exposures that may exist or arise with IT vendors for hardware, software and services.

Use Zero-Based Budgeting for Projects: As CIOs begin preparing for their 2011 budgets, they should adopt zero-based budgeting for projects in 2011. CIOs need to strongly suggest to C-level executives that all business unit executives sign documents affirming their understanding of:
* The one-time costs that will be incurred to implement their 2011 projects; and
* The annual recurring costs required to maintain those projects once they are completed.

Use Zero-Based Budgeting for Existing Applications: CIOs should compile an inventory of existing applications that are maintained by the IT staff and assign a reasonable estimate of the annual cost incurred to maintain each application. Once calculated, Gartner recommends having the business unit executives sign a document affirming their understanding of the estimated annual cost for overseeing and maintaining their applications.
"Our bottom-line advice is to prepare the 'second recession' plan, rehearse the 'second recession' plan and hope that you never have to use the 'second recession' plan," McGee said.

Wednesday, June 23, 2010

I've been ranked on IndiBlogger!

I had chanced upon IndiBlogger just last month and well, became a member! Rather, my flagship blog on Wordpress -- Pradeep's Point -- was only approved as recently as May 29th.

Today, I received an email from IndiBlogger stating that my blog had been ranked 83rd among all Indian blogs! Of course, there are several bloggers who share a rank. Wow, that's brilliant! For someone who has not really gone about publicizing his blog -- at least for the first two years -- this is a real treat!

As per IndiBlogger, IndiRank is like runs in a game of cricket - the higher the score, the higher ranking one has! Blogs are ranked on a scale of 1-100. So, I hope the 83rd rank means that I am on the higher side! ;)

According to IndiBlogger, its IndiRank system has been built to rank the blogs in the IndiBlogger network. Although IndiBlogger manually verifies each and every blog, and correctly so, before it's allowed into the network, the IndiRank system is said to be completely automated.

Well, I only managed to find one other person blogging about semiconductors -- which is my main subject. So, does that make me no. 2 in that area? I don't really know!

Also, according to IndiBlogger, it has combined traditional ranking mechanisms such as a blog's Google PageRank, Incoming links and Alexa ranking. The system also checks to see the frequency at which a blog is updated -- well, I definitely try and update frequently -- as well as two other secret ingredients. Some of these factors have more weightage than the rest.

Fair enough! I am happy with whatever rank I can manage inside a fortnight or so of my joining. Thanks a lot, IndiBlogger.

Wednesday, May 5, 2010

Google Places helps build your online presence!

Google Places has not really impressed me! It could have been much better! Perhaps, I go back a long time in web development, hence, this impression.

I was part of a significantly huge exercise at Global Sources, Hong Kong, back in the late 1990s in developing the search engine -- specifically, developing a four-layer deep search, as well as the product specifications search for the massive site I independently managed -- Global Sources Telecom Products -- along with my colleague, Len Sangalang. Of course, all of this was made possible with the guidance of Raj, and Rita's assistance with the actual web development, and the backing of Spenser Au and Daniel Tam. We were trying to achieve all of this before GSOL was listed on the NASDAQ on 14 April 2000. Hence, the tremendous pressure and rush to complete all of our projects!

In those days, thanks to the backing of Raj Gopinath and Rob Nelson -- my bosses, I had actually rolled out four big sites under Telecom Products -- incorporating Wireless, Broadband, Telephones & Systems, and Telecom Accessories & Parts -- all of this inside one month -- post the NASDAQ listing of GSOL! Hope, my friend, Romy Udanga (in Auckland, New Zealand) is reading this post, as he also made this happen, by passing my proposal!

We had a lot of SMEs in place as well, and had to really do a lot of hard work. Remember, in those days, there was no Google, Yahoo was coming up, and well, there were no good models of online search and web presence. We did it all by ourselves! Heady days, those! Okay, let me get back to Google Places!!

Having said all that, Google Places is a cool Web tool for startups and those looking to make a very quick online presence, especially on Google! It is especially useful for those who do not want to invest in a website, but can have an online presence about their business up and running in a matter of less than five minutes!

Google Places, previously known as Local Business Center, helps a company verify and supplement business information, including hours of operation, photos, videos, coupons and product information, etc., thereby providing a way to communicate with customers. It will give businesses new insights that enable should them to make smart decisions.

Giving a demo of Google Places, Manik Gupta, product manager, Google India Pvt Ltd, highlighted the really easy procedure that anyone can use to set up the online presence. The best thing is: all of this comes free!

According to him, India is a nation of small entrepreneurs and it is estimated that there are more than 30 million small businesses in India. However, only a fraction of these are online.

He added: "We have also observed that one out of five searches on Google is related to a user's location, and very often people are looking for local businesses. As small businesses in India are realizing the advantages of having an online presence, Google Places is the ideal solution since it’s free and easy. The growth of Google Places in India has been phenomenal and we have seen over 40 percent growth in businesses registering on Google Places over the past six months."

The online presence is a customer verified listing, based on the information provided by the customer. Thereafter, Google crawls through all of the relevant information associated with the content provided by a company/entity, and summarizes it for the user. This concept is called a 'place page.'

Once you've signed up for your page, an SMS is sent to your mobile phone containing a PIN, which the user is required to add in the relevant place. Gupta added: "We do not believe in regulating. Users would need to verify themselves."

There's no provision as yet, to directly link to your Twitter or Facebook accounts, although, you could use your social media web address -- as a web address, if required, while filling up the information table.

Google is not looking at monetizing Google Places in India at the moment. At some point, it may introduce certain relevant products.

I wonder whether Google could work with the leading B2B and/or B2C websites of the world and extend Google Places. A debate regarding who controls the content may arise, but then, it is expected that such issues can be sorted out. Best of luck!

Monday, April 12, 2010

Worldwide IT spending to grow 5.3pc in 2010

This release is from Gartner!

STAMFORD, USA: Worldwide IT spending is forecast to reach $3.4 trillion in 2010, a 5.3 percent increase from IT spending of $3.2 trillion in 2009, according to Gartner, Inc. The IT industry will continue to show steady growth with IT spending in 2011 projected to surpass $3.5 trillion, a 4.2 percent increase from 2010.

"Following strong fourth quarter sales, an unseasonably robust hardware supply chain in the first quarter of 2010, combined with continued improvement in the global economy, sets up 2010 for solid IT spending growth," said Richard Gordon, research vice president at Gartner.

"However, it's important to note that nearly 4 percentage points of this growth will be the result of a projected decline in the value of the dollar relative to last year. IT spending in exchange-rate-adjusted dollars will still grow 1.6 percent this year, after declining 1.4 percent in 2009."

Worldwide computing hardware spending is forecast to reach $353 billion in 2010, a 5.7 percent increase from 2009 (see Table 1). Robust consumer spending on mobile PCs will drive hardware spending in 2010. Enterprise hardware spending will grow again in 2010, but it will remain below its 2008 level through 2014.

Spending on storage will enjoy the fastest growth in terms of enterprise spending as the volume of enterprise data that needs to be stored continues to increase. Near-term spending on servers will be concentrated on lower-end servers; longer-term, server spending will be curtailed by virtualization, consolidation and, potentially, cloud computing.

"Computing hardware suffered the steepest spending decline of the four major IT spending category segments in 2009. However, it is now forecast to enjoy the joint strongest rebound in 2010," said George Shiffler, research director at Gartner.

"Consumer PC spending will contribute nearly 4 percentage points of hardware spending growth in 2010, powered by strong consumer spending on mobile PCs. Additionally, professional PC spending will contribute just over 1 percentage point of spending growth in 2010 as organizations begin their migration to Windows 7 toward the end of the year."

Table 1: Worldwide IT Spending Forecast (Billions of US Dollars)Source: Gartner (April 2010)

Worldwide software spending is expected to total $232 billion in 2010, a 5.1 percent increase from last year. Gartner analysts said the impact of the recession on the software industry was tempered and not as dramatic as other IT markets. In 2010, the majority of enterprise software markets will see positive growth.

The infrastructure market, which includes all the software to build, run and manage an enterprise, is the largest segment in terms of revenue and the fastest-growing through the 2014. The hottest software segments through 2014 include virtualization, security, data integration/data quality and business intelligence.

The applications market, which includes personal productivity and packaged enterprise applications, has some of the fastest-growth segments. Web conferencing, team collaboration and enterprise content management are forecast to have double-digit compound annual growth rates (CAGR), in the face of growing competition surrounding social networking and content.

"Cost optimization, and the shifts in spending form mega suites to the automation of processes will continue to benefit alternative software acquisition models as organizations will look for ways to shift spending from capital expenditures to operating expenditures," said Joanne Correia, managing vice president at Gartner.

"Because of this, vendors offering software as a service (SaaS), IT asset management, virtualization capabilities and that have a good open-source strategy will continue to benefit. We also see mobile-device support or applications, as well as cloud services driving new opportunities."

The worldwide IT services industry is forecast to have spending reach $821 billion in 2010, up 5.7 percent from 2009. The industry experienced some growth in reported outsourcing revenue at the close of 2009, an encouraging sign for service providers, which Gartner analysts believe will spread to consulting and system integration in 2010.

"We continue to see a long-term recession 'hangover' as a more-cautious mind-set continues as the norm among a lot of buyers who keep looking for small, safe deals where cost take-out is a key factor, said Kathryn Hale, research vice president at Gartner. "In the face of that ongoing strong pressure to renegotiate contracts, and in the absence of equivalent pressure from stockholders, we believe vendors will generally choose to maintain margins over revenue growth."

Worldwide telecom spending is on pace to total close to $2 trillion in 2010, a 5.1 percent increase from 2009. Between 2010 and 2014, the mobile device share of the telecom market is expected to increase from 11 percent to 14 percent, while the service share drops from 80 percent to 77 percent and the infrastructure share remains stable at 9 percent of the total market.

Worldwide enterprise network services spending is forecast to grow 2 percent in revenue in 2010, but Gartner analysts said this masks ongoing declines in Europe and many other mature markets as well as an essentially flat North American market.

"Longer term, the global enterprise network services market is expected to grow modestly, largely on the back of growth in Internet services, such as hosting," said Peter Kjeldsen, research director at Gartner. "Ethernet services will also grow significantly, albeit at the expense of both legacy services and multiprotocol label switching (MPLS)."

Sunday, March 28, 2010

I've moved to http://www.pradeepchakraborty.com

Okay, this should have been done long ago! As they say, better late than never!

I have now moved my flagship blogspot blog to a proper domain -- again, using my name as I really don't know what else to use! :) Maybe, it will be easier for people to search by my name as they are already familiar with my blog's name for so long.

The new address is: Pradeep Chakraborty's Blog.

The link is already working, although Google indicated that it will take a couple of days. So, thanks a lot, Google.

Tuesday, March 9, 2010

Storage software market has typical Q4 jump, as well as slight increase from last year

This is courtesy, IDC.

FRAMINGHAM, USA: According to the IDC Worldwide Quarterly Storage Software Tracker, the worldwide storage software market experienced a slight increase in year-over-year growth in the fourth quarter of 2009 (4Q09) with revenues of $3.09 billion, representing 0.5 percent growth over the same quarter one year ago, as well as 6.3 percent growth from the previous quarter (3Q09).

"The storage software market was able to increase in typical fourth quarter fashion, with all top six vendors showing positive growth from the third quarter," said Michael Margossian, associate research analyst, Storage Software at IDC. "Data protection and recovery was once again a strong market with the top four vendors showing growth from a year ago. IBM had the strongest year-over-year growth with revenues up 19.3 percent from the fourth quarter of 2008, while EMC enjoyed the greatest gains over the third quarter – a 13.1 percent increase – with the help of strong hardware growth."

"Sequential and year-over-year growth has returned for storage software, suggesting the market has started to show signs of recovery, said Laura DuBois, research director, Storage Software. "Another sign that bodes well for the segment is that, as storage consumes larger portions of IT budgets, driven by the exponential growth of data, the need for storage management and efficiency increases. Into 2010, storage capital investments are aimed at making more efficient and reliable use of data, data storage, and data management resources."

EMC led the overall market with 23.7 percent revenue share in the fourth quarter of 2009. Symantec held onto the second position with 17.5 percent revenue share, while IBM finished in the third position with 13.2 percent revenue share. NetApp finished in the fourth position with 7.9 percent revenue share, while HP and CA rounded out the top 5 with a statistical tie with 3.9 percent and 3.8 percent revenue share, respectively.
For the full year 2009, EMC led the overall market with 22.7 percent revenue share. Symantec held onto the second position with 17.9 percent revenue share, with IBM finishing in the third position with 13.5 percent revenue share. NetApp finished in the fourth position with 8 percent revenue share, along with CA rounding out the top five with 4 percent market share in 2009.